Copy of FAQ
Copy of FAQ
Isolated molecules cannot be organically certified. WOW CREAM is a sophisticated formulation of extracts from plants creating bio-active ingredients that have been on the market for years, these ingredients meet European purity standards and are tested by dermatologist.
WOW Cream is formulated to be an ALL-IN-ONE multipurpose product. We believe you do not need to add other creams, if you do, WOW CREAM is a base before foundation and sunscreen.
SOFT PRODUCTS does not test on animals and does not ask others to do so. For this reason, none of our cosmetic brands or products are sold in mainland China since such sales require animal testing for registration purposes.
Our products are free of parabens, sulphates, mineral oil, methylchloroisothiazolinone, methylisothiazolinone, animal oils, coal tar dyes, formaldehyde, mercury, oxybenzone. If you have questions about any ingredient, please reach out to us here.
No, we do not offer free samples. You can purchase a s sample which will show you with texture and fragrance.
Many pregnant use WOWCREAM during pregnancy.
Please see our full list of ingredients and inquire with your doctor if you have specific concerns.
Quality ingredients are for everyone!
We do not add coloring and our fragrance is based on essentials oils suitable for men and women.
It has been a lifelong dream to make quality skin care products. Finally our CEO made the leap, moved to Japan and decided to raise his family here. Switzerland is an amazing country with a wonderful harmony of sophistication and preservation of nature-- the perfect place to produce high quality nature based skincare products.
We know our product is REALLY good, but sometimes things happen. If you have any issue please email or call us for exchange or full refund.
Focus. Focus. Focus.
We spend years formulating, testing and retesting products.
We only sell products we think are truly REALLY GOOD-- that takes time.
Please contact us. We have distributors and Duty Free Shop incentives and distribution.
WOW CREAM comes in airtight packaging that keeps air and sunlight out. Please store at room temperature. Room temperature range is anywhere from 15 °C (59 °F) and 25 °C (77 °F).
We plan to keep our production batches small. This means sometimes we are sold out.
Having a payment issue? Please email us. We Shopify payments to process orders, we never have access to your credit card information.